Last Updated: Nov. 6, 2024

At Cincinnati Strings, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services or visit our website. By accessing our services or website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other details you provide when signing up for classes, purchasing products, or contacting us for support.

Payment Information: Payment details required for transactions, handled securely through our third-party payment processor.

Technical Information: IP address, browser type, operating system, and other data collected automatically when you visit our website.

Usage Information: Information on how you interact with our services, including pages visited, time spent on pages, and links clicked.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and improve our services, including scheduling, processing payments, and communicating with you.

To send updates, promotional materials, and important information related to Cincinnati Strings if you’ve opted in to receive them.

To analyze usage of our website for performance improvement and troubleshooting.

To ensure compliance with legal obligations and protect the rights and safety of our business, users, and employees.

3. Sharing Your Information

We do not share, sell, or disclose your personal information to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Consent and Opt-In:

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly, and you are informed about the types of messages you will receive.

Opt-Out: You have the right to opt out of receiving text messages from Cincinnati Strings at any time. To opt-out, you can reply "STOP" to any text message you receive from us.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect data about your usage and preferences. You may disable cookies through your browser settings, but some features of our website may not function properly without them.

7. Children’s Privacy

Cincinnati Strings does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently gathered personal information from a child, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.